Azzurro Associates has completed the purchase of non-performing SME revolving credit accounts from a Retail Bank. The sale pool comprises SME revolving credit accounts for both Limited and Non-Limited customers – including paying and non-paying cohorts. None of the purchased accounts are supported by a Personal Guarantee.
Azzurro acquired the portfolio after presenting an attractive commercial offer and evidencing a positive outcome and a data-driven customer journey. Utilising external data sources and a proprietary Pool Selection Tool that references the £1bn+ of SME debts owned and managed by the Azzurro Group, Azzurro was able to de-risk the underwriting analysis of the portfolio and offer attractive financial terms to the selling creditor.
For this portfolio, the intent is to manage the servicing strategy through its integrated debt service ecosystem, with Solaris Law – the Azzurro Group’s specialist Commercial Debt servicer – providing the primary servicing activities, assisted by the Group’s analytics team to determine the appropriate collection strategies for customers.
This is the third portfolio of SME debts that Azzurro has purchased from this particular Retail Bank, whose audit team has consistently awarded the Azzurro Group the highest audit rating, evidencing Azzurro’s focus on the customer journey and its primary servicing aim being to generate good and sustainable customer outcomes.